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TERMS & CONDITIONS OF SERVICE

 

Please ensure that you have read and understood the terms and conditions below. This document forms part of the agreement for wedding makeup between you and Lauren. You are required to email Lauren at makeupbylaurenvictoria@gmail.com and date the booking confirming your agreement to these terms and conditions. By sending an email with your full name you are signing your consent for the following.

 

The Trial

A mutually convenient time for the trial will be arranged between the parties. It may occasionally be necessary to change the date of a trial that has already been agreed and every attempt will be made to accommodate another date that is convenient.  Once you are happy with the wedding makeup, Lauren will ensure that a detailed record of all products used in the trial are recorded for her own personal use. It may be occasionally necessary for Lauren to deviate from the precise makeup as was agreed at the trial.

 

The Booking

No agreement for the wedding day makeup shall be entered into unless all the following requirements have been satisfied:

  • An £80 deposit has been received in the form of cash or bank transfer.

  • All invoices are subject to change if additional services are required.

  • All deposits are payable at the time of booking.

 

Payments

A £80 non-refundable deposit is payable when you book which secures your date and covers all admin costs. The remaining balance, in full, is payable within 7 days of a successful trial.

 

Late Payments

If the remaining balance is not paid within 7 days of the trial or as agreed upon in writing, Makeup by Lauren Victoria reserves the right to cancel the booking, unless otherwise agreed in advance. Failure to make payment by the agreed date may result in the loss of your secured wedding date.

 

Rescheduling 

If for any reason the wedding or trial needs to be rescheduled, Lauren will do her best to accommodate a new date, provided she is available.  Rescheduling fees may apply if within 12 weeks of the original wedding date.

 

Cancellations

You reserve the right to cancel your wedding day makeup at any point prior to your wedding day. Please note that the following charges will apply:

  • Your deposit is non-refundable unless Lauren has to cancel.

  • 12 weeks or less before your wedding – balance due in full.

  • If you decide to move your wedding date for any reason you will loose your deposit and an updated quote will be issued for your new date if I’m available. If you move your date within 12weeks of your wedding day you will owe the full balance in full. Please make sure I’m available before you confirm your new date. If I’m not consulted and your date is moved to a new date you may owe your full amount if it’s 12 weeks or less before the original date.

  • Cancellations by Makeup by Lauren Victoria
     

In the unlikely event that Lauren is unable to attend your booking due to sickness, injury, personal emergency or any other circumstance beyond her control, she will endeavour to find a replacement makeup artist of a similar standard. This cannot, however, be guaranteed. If Lauren is unable to find a replacement makeup artist, you will receive a full refund of monies paid within an agreed time frame that’s reasonable for Lauren less the trial cost.

 

Maximum Capacity & Additional People:

Lauren can provide makeup services for a maximum of 6 people on her own. If additional people are added beyond this number, an assistant will be required to ensure that services are completed in time. The cost for hiring an assistant will be added to the total balance and must be agreed upon at least 30 days prior to the wedding. Any changes to the bridal party size after this time will be subject to availability and may incur additional charges.

 

Changes in Bridal Party Size

Any changes to the number of people requiring makeup services must be communicated at least 30 days prior to the wedding date. Any reductions made within 30 days of the wedding will still be charged at the full agreed-upon rate, as the time and resources have been reserved for your booking. If additional people are added after the booking is confirmed, Lauren will do her best to accommodate, depending on time availability and whether an assistant is required. Additional charges will apply for any added services.
 

Timings

At the trial, Lauren will agree with you on the time to arrive and a time to leave on the wedding day. Inevitably proceedings often run late and an allowance will be built into the agreed timings. Should Lauren be required to run over those timings due to lateness on the part of any of the bridal party or any other factor not of Lauren’s making, then a payment of £10 per half hour will be payable.

 

Change "on the day" location
In the event that the client requires Lauren to start makeup at one location and then move on to another during the application process, a change of location fee of £50.00 plus travel expenses will apply. The fee will be to cover the time to pack up and unpack at the new location. The change of location fee will also apply to room moves at the venue.

 

Photography

At the trial Lauren will take pictures of the finished makeup.  Lauren will also take pictures on the wedding day of the makeup. These pictures may or may not be used on Lauren’s website www.makeupbylaurenvictoria.co.uk as part of a show reel which may or may not be used on Instagram, Facebook or any other advertising which Lauren undertakes. By signing these terms and conditions you are confirming that you have no objection to your photos being used in this way. If you object to your pictures being used, please inform Lauren accordingly.

 

Mileage

Mileage is charged at 50p per mile each way and applies to the trial and the wedding day.

 

Health & Safety

It is your responsibility to notify Lauren of any health complaint, skin complaint or sensitivity to any part of your face or body that you are aware of at any time that the application of any products is due to commence. It is also your responsibility to ensure that any member of your party requiring makeup services by Lauren has notification of the same.  Lauren reserves the right to refuse to apply any products to any person whom she suspects of suffering from a health or skin complaint or sensitivity.  It is your responsibility to notify Lauren of any known allergies or sensitivities to any cosmetic brand. This includes all members of your party who are receiving make-up/cosmetic applications.

 

Health Protocols

In light of the COVID-19 pandemic or any future public health crises, Makeup by Lauren Victoria adheres to strict health protocols to ensure client safety. This includes sanitising all tools and using disposable applicators when necessary. If any member of the bridal party exhibits symptoms of illness, it is the client’s responsibility to notify Lauren immediately. Depending on the severity of the situation, Makeup by Lauren Victoria reserves the right to refuse service if the health and safety of others are at risk.

 

Force Majeure
Lauren is not responsible for any cancellations due to force majeure. This includes, but not limited to, fire, flood, weather, illness, death, epidemic, pandemic.

The client is strongly advised to take out wedding insurance to cover against such situations. 

  

Limitation of liability

Makeup by Lauren Victoria is not an insurer or a guarantor and disclaims all liability in such capacity. If you are seeking a guarantee against cancellation, loss or damage you should obtain appropriate insurance.  

 

All services are conducted on the basis of the information, documents and/or photographs provided by you. Services are for the benefit of you and anyone who you choose to provide services for under this contract.
 

Lauren is not liable to you or any third party for any actions or omissions outside the remit of the service supplied. Nor is she liable for any problems arising as a result of unclear, erroneous, incomplete, misleading or false information supplied.
 

Lauren is not liable for any delayed, partial or total non-performance of the services arising directly or indirectly from any event outside her control including your failure to comply with any of your obligations.
 

Lauren’s liability in respect of any claim for loss, damage or expense of any nature, shall in no circumstances exceed the costs of services she has been contracted to provide.

 

If any one or more provisions of these Terms and Conditions of Service are found to be illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired by this.
 

I have read, understood and am in full agreement with the terms and conditions set out by Makeup by Lauren Victoria It is my full responsibility to make sure that all members of my bridal party abide by the terms and conditions contained in this document.
 

If you require a printout, please let me know; otherwise an email with your conformation of consent is sufficient.

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